Terms and Conditions Yes2 – Official Platform Guidelines

Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the website, mobile app, and all services provided by Yes2 (collectively referred to as the "Platform"). These Terms form a legally binding agreement between you as the user and Yes2 as the platform operator.

If you disagree with any part of these terms, you are advised not to use our platform. Continued use of the yes2 platform after any amendments have been made constitutes your acceptance of the updated terms.

Yes2 reserves the right to modify, add, or remove any part of these terms at any time at our absolute discretion. It is the member's responsibility to review these terms periodically to stay informed of the latest updates.

Eligibility & Account Registration

To register and use yes2 services, you must meet the following requirements:

• Be at least 18 years of age at the time of registration.
• Not subject to any legal restrictions that prevent you from using online entertainment platforms.
• Providing accurate, complete, and up-to-date personal information during the registration process.
• Hold only one active account at any given time. Multiple accounts are strictly prohibited.
• Register under your own name and not on behalf of another person.

Yes2 reserves the right to request identity verification (KYC) at any time. This process includes but is not limited to verification of identification documents, proof of address, and payment method details. Failure to provide the requested documents within the specified timeframe may result in account restrictions or closure.

Accounts found to be in violation of any of the eligibility conditions above will be suspended or closed without prior notice. Any balance in such accounts is subject to review and may be forfeited depending on the outcome of the investigation.

Deposits, Withdrawals & Financial Transactions

Yes2 supports a variety of payment methods including online bank transfers, FPX, and approved e-wallets. All financial transactions are processed through high-grade encryption systems to ensure the security of your financial data.

• Minimum and maximum limits for deposits and withdrawals vary depending on the payment method selected.
• All deposits must be made from an account or payment method registered in the member's own name.
• Withdrawals will only be processed to the same account or payment method used for the deposit, subject to anti-money laundering policy.
• Yes2 reserves the right to carry out a review before approving withdrawals. Processing times may vary depending on the selected method.
• Any charges imposed by third-party payment providers are the sole responsibility of the member.

In the event of a dispute regarding a transaction, members must contact the yes2 support team within 30 days of the transaction date. Disputes raised after this period may not be processed.

Bonuses, Promotions & Wagering Conditions

Yes2 offers a variety of bonuses and promotions from time to time to add value for our members. All bonuses are subject to terms and wagering requirements (rollover) specified for each offer.

• Welcome bonuses and periodic promotions each carry their own rollover requirements that must be met before withdrawals are permitted.
• Members are entitled to one welcome bonus for the duration of their membership.
• Any attempt to abuse the bonus system, including opening multiple accounts to claim repeated bonuses, will result in bonus cancellation and action taken against the account.
• Yes2 reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice.
• Bonuses credited to an account may not be transferred to another member.
• In the event of any dispute relating to a promotion, the decision of yes2 is final and binding.

Full wagering condition details for each promotion are available on the Promotions. Members are advised to read the specific terms of each offer before activating any bonus.

Member Conduct & Prohibited Activities

To ensure a safe and fair gaming environment for all members, yes2 enforces strict conduct guidelines. Members are prohibited from engaging in any of the following activities:

• Using automated software, bots, or any third-party tools to exploit the gaming system.
• Colluding with other members to manipulate game outcomes or exploit promotions.
• Using your yes2 account for money laundering or any other illegal activity.
• Making false claims or obtaining wins through unauthorized or fraudulent means.
• Attacking, harassing, or threatening yes2 staff or other members through any communication channel.
• Sharing account login credentials with others or allowing another person to use your account.

Yes2 reserves the right to investigate any suspicious activity. Accounts found to have violated any of the above prohibitions will be closed immediately and all associated winnings will be voided. Legal action may be taken in cases involving fraud or illegal activity.

Privacy & Data Protection

Yes2 takes our responsibility to protect members' privacy and personal data seriously. The collection, processing, and storage of your personal data is carried out in accordance with our established Privacy Policy.

Personal information you provide during registration and use of the platform is used solely for account management, transaction processing, identity verification, and service improvement purposes. Yes2 will not sell or share your personal information with third parties without your consent, except where required by law.

For more information on how we manage your data, please refer to Privacy Policy our detailed policy.

Responsible Gaming

Yes2 is committed to promoting responsible gaming practices among all our members. We recognize that online entertainment must be managed wisely, and we provide a range of tools to help members maintain control over their gaming activity.

• Members may set daily, weekly, or monthly deposit limits through their account settings.
• Temporary break (cooling-off) and self-exclusion options are available for members who need a pause from gaming activity.
• Yes2 provides information and support resources for members who may be experiencing gambling-related issues.
• All self-exclusion requests will be processed promptly and taken seriously by our team.

For more information about our responsible gaming program, please visit the Responsible Gaming.

Liability Limits & Disclaimer

Yes2 provides an online gaming platform on an "as is" basis. While we strive to ensure the platform operates smoothly at all times, we cannot guarantee that the service will be free from technical disruptions or unavailability at any given time.

• Yes2 is not liable for any losses arising from technical disruptions, system errors, or circumstances beyond our control.
• In the event of a technical error affecting game outcomes, yes2 reserves the right to void the relevant transactions and restore the account to its state prior to the error.
• Members are solely responsible for their own gaming decisions. yes2 is not liable for any financial losses incurred by members.
• Information on this platform is for entertainment purposes only and should not be considered financial advice.

Account Closure & Suspension

Yes2 reserves the right to suspend or close a member's account at any time for the following reasons without providing detailed justification:

• Violation of any terms and conditions set out in this document.
• Fraudulent activity, money laundering, or any other illegal activity.
• Failure to provide the requested identity verification documents within the specified timeframe.
• Account inactivity exceeding the specified period with no login or transaction activity.

Members may also request to close their own account at any time by contacting the yes2 support team. Any valid balance in an account closed at the member's request will be processed for withdrawal once all conditions have been met.

Applicable Law & Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from the use of the yes2 platform shall first be resolved through good-faith negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration in accordance with procedures set by yes2. The arbitration decision is final and binding on both parties.

For any enquiries regarding these terms or yes2 services, please contact our customer support team, available 24 hours a day, 7 days a week through the channels provided on the platform.